19.2. Surveys

• The survey is a method of collecting measurable information on the subjects based on population inputs.

• The administrator can create surveys, edit survey, view survey details and publish the survey details to the user groups.

• The survey created can appear at any time and do not have any start and end Date & Time.

  

Procedure to Create Surveys:

* Step 1: Create new survey.

* Step 2: Assign survey’s to user groups.

* Step 3: Create or manage the survey questions.

* Step 4: View users survey usage reports.

To access the survey:

Click Admin > Manage Surveys. The following Surveys screen appears displaying survey details.

19.2.1. Create New Survey

To create survey:

Click Create New. The following Create Survey screen appears with the respective details to be filled.

Note

• The user groups list users in a particular group, to which the surveys are mapped.
• Max no. of participating user field, specifies the maximum number of users who can participate in the survey from the assigned user groups.
• After user gives response to the particular survey, it will not be available again for that particular user.
• Mail’s are sent to every users of the selected user group.

19.2.2. Manage Questions

When a new survey is created, new questions are also created for the selected survey type.

To manage survey questions:

Click Manage Questions . The following Manage Questions screen appears displaying details on the survey questions.

To create survey questions:

Click Create New. The following Create Questions screen appears with the respective details to be filled.

Note

• The question types are displayed in the dropdown lists as given below:

o Yes/No: Type yes/no question text. Define the correct answer. Feedbacks can be added that will be displayed to users after submitting the answer.

o True/False: Type true/false question text. Define the correct answer. Feedbacks can be added that will be displayed to users after submitting the answer.

o Multiple Choice Questions Single Answers: This option allows users to select one answer choice from a list of choices.

o Multiple Choice Questions Multiple Answers: This option allows users to select one or more answer choices from a list of choices.

o Fill-in-the Blanks: This option involves sentences, phrases or paragraphs with blank space provided to fill in the missing word or words.

o Likert Scale: This option measures the survey actions, while creating the survey by using a comparable scale. It consists of answer choices that can be changed according to the scale settings.

19.2.3. Edit and Delete Survey Questions

To edit survey question:

Click Edit . The Edit Questions screen appears with the chosen fields to be edited.

Note

Multiple user groups can be added while editing and mail notifications can be sent to all the users under the particular group.

To delete survey questions:

Click Delete . An alert box is displayed with the following message: “Do you want to delete Survey Question?”, click Ok or Cancel.

Note

Survey questions cannot be deleted, if the user has already participated in the survey and given the response.

19.2.4. Import Survey Questions

The survey questions can be uploaded in a bulk. Refer Steps to Import Questions under Assessments.

19.2.5. Edit, Delete and View Survey Details

To edit survey:

Click Edit . The Edit Survey screen appears with the chosen fields to be edited.

To delete survey:

* Click Delete .

* The deletion can be done based on two scenarios:

• Scenario 1: Delete Before User Participation of Survey: The survey can be deleted only before the user participations; i.e. if the user does not participate in the particular survey. The survey can be removed, by deleting all the questions under the particular survey first and then only can the survey be deleted.

• Scenario 2: Delete After User Participation of Survey: The survey cannot be deleted after the user participates in the particular survey.

To view survey details:

• Displays details related to the surveys.

• Click Details . The Survey Details screen appears displaying survey details.

19.2.6. Usage

The usage displays, the response percentage of the users in a particular survey conducted.

To display usage details:

Click Usage . The following Survey on <survey name>: Usage screen appears displaying details.

To export usage report:

Click Export to Excel. The survey usage report can be exported to excel in .csv file format.

19.2.7. Import Survey

Multiple surveys can be uploaded in a bulk. Refer Bulk Uploading Process under User Groups.

19.2.8. Participate in Surveys

• Users can take part in the survey by providing responses to the survey published.
• Survey is not available again to the user’s once the response is given.

19.2.8.1. Steps to Participate in Survey:

* Step 1: Click Dashboard > Survey. The following Surveys screen appears displaying a list of published surveys.

* Step 2: Finally click the respecitve survey.